Mike Tyson famously said: Everyone has a plan until they get punched in the face.

On this episode we’ll talk about: How leaders show up in a crisis, and what you can do when your reputation get’s punched in the face.

Losing your Reputation can be like losing your virginity. Once it’s gone it’s going to be very difficult (if not impossible) to get it back.

But what if there was a way that you could come back from a reputation aneurysm?

Is it possible? Particularly if you are not just an individual but a corporate entity…

Well stay tuned because our guest on this episode is Bill Coletti

Bill is a reputation management, crisis communications and professional development expert and best-selling author of Critical Moments; The New Mindset of Reputation Management.

He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns.

Bill clients have included AT&T, American Airlines, Xerox, Nuclear Energy Institute, Home Depot, American Express, Target, Freeport MacMoRan, as well major universities and global NGOs.

On this episode I go FullMonty and ask:

Is “Crisis Management” really about being a spin doctor?
Is crisis management about defending the guilty?
Can Crisis Management be a path to redemption?
How can we tell whether a company is appearing to be ethics driven Vs Bottomline driven?
What about specific companies like: Wallmart’s Employees being on Food stamps?
Cargill is selling palm oil derived from the destruction of the Sumatran rainforest, home of the critically endangered orangutang?
What’s a specific, real, and heart warming example of Crisis Management?
How do you turn someones worst day into their best day?