The Interplay of Design Thinking, Facilitation and Leadership with Shamir Joseph

Workshops.Work · February 21, 2024

About Track

Changing behaviour is something of a holy grail in our line of work. It’s one thing to help a group see things in a new light, but to integrate it in a way that creates lasting change… that’s the ultimate goal.

As one might expect, its not the easiest task.

Shamir Joseph’s approach to this challenge is especially interesting to me — because he isn’t focused purely on one variable. He looks at the full picture of facilitation: frameworks, methodologies, inner game, repetitions. It’s refreshing and hugely informative. There’s a lot to learn in just one hour with Shamir.

Find out about:

  • How the ‘knowing, doing, being’ framework relates to our work in the room, as well as our role
  • What sustainable behavioural change looks like and how to avoid the fallible, ‘easy’ versions
  • Why, sometimes, facilitators are well-advised to rein in their creative, experimental tendencies
  • Differentiating the ways trainers, coaches, and facilitators are involved in behaviour change
  • How adaptability is a symptom of empathy
  • Why independent teams follow wherever effective leaders and facilitators go — and how to discern the impact of both
  • How Shamir practices self-reflection and the framework he uses to do so

Don’t miss the next episode: subscribe to the show with your favourite podcast player.

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Watch the video recording of this episode on YouTube.

Shamir’s Linktree.

The Leadership Through Facilitation course, co-created by Shamir and others in the NDB community.

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On LinkedIn.

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About Creator


The world is waking up to the power of facilitation. Whether it's hosting a workshop, holding better meetings, or leading happy and productive teams - we want to make collaboration easy and effective. Dr. Myriam Hadnes is the founder of NeverDoneBefore, a global online facilitation community and festival, and this is her podcast. 'workshops work' is 50% sandbox and 50% classroom, a safe space for anyone interested in facilitation to learn more about the craft. Each week, a professional facilitator, trainer, or coach joins Myriam to discuss their interests and experiences in the world of facilitation. The conversations are open, and honest, and make facilitation understandable and accessible to all.Get practical tips and advice from a raft of experts and uncover the magic ingredients that make workshops work. You can download a free 1-page summary of each episode on

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Track Includes

  • 7 Key Takeaways